The support department of AddspeX consists of well-trained product specialists who have extensive technical knowledge of equipment, software and applications. Our Service & Support Engineers are in direct contact with our suppliers, they are regularly trained to keep up with recent developments and they are certified to perform IQ-OQ installations and validations.
Besides giving advice on the purchase of an instrument, our Service & Support Engineers show the equipment in real life: with demonstrations on site or in the BRS laboratory. During our regular workshops and seminars we welcome our customers to discover the advantages of our products and services. For special applications, our support team performs feasibility studies, tests your analysis and helps you to optimize the analysis to obtain the results you are aiming at.